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As a longstanding part of the profession, we remain true to our 'doctors for doctors' ethos – owned and governed by doctors, caring for the wellbeing and interests of doctors.

For over 95 years, physicians have trusted MDA National to support them through issues they face in their career. We remain committed to providing the expert advice and personalised service you need, when you need it, so you can keep on practising with confidence and providing outstanding patient care.

Have a question or prefer a quote by phone? Contact your State Business Development Specialist directly, phone our Member Services team on 1800 011 255 (8:30am to 8:00pm AEST Monday to Friday) or e-mail peaceofmind@mdanational.com.au.

 

 

We're here to support you in the moments that matter with unwavering Member care.

  • Medico-legal helpline, 24 hours in emergencies – speak to a person not a machine
  • In-house medico-legal experts and claims and advisory team
  • In the event of a claim, one case manager until your matter is resolved
  • Support in practice and tailored risk management services
MDA National’s Professional Indemnity Insurance Policy is designed to provide you with peace of mind and comprehensive cover to protect you from medico-legal risks that may arise from your provision of healthcare services to patients. Find out more about your policy cover
  • Doctors for Doctors program - talk freely with a peer who understands your situation and the impact of a medico-legal matter, to independent psychiatrist referrals in exceptional circumstances
  • Doctor-led and doctor-informed service delivery
  • Focused on the best professional and personal outcome for the doctor
  • Local presence, national support - benefit from having the strength, backing and resources of a national brand behind you, as well as the local knowledge and presence of state offices
  • Supporting 54,000+ Members and insureds – we’re invested in you, not shareholders
  • Owned and governed by doctors, caring for the wellbeing and interests of doctors
  • A longstanding part of the profession, supporting doctors for more than 95 years
  • Nine out of our 10 Mutual Board directors are doctors
  • Specialists in health care, law and medical indemnity, backed by a dedicated team of risk advisers and external lawyers

By your side when you need us most

We recognise that medico-legal matters can be demanding and stressful, both personally and professionally. That's why our highly qualified and experienced in-house legal team works in close partnership with you to resolve your particular matter as expediently as possible.

Where appropriate, our claims team will partner with an external senior lawyers or engage directly with senior counsel. So you will have the most appropriate expertise matched to you specific needs, to ensure the best possible outcome for you. 

Reasons why Members called us for advice

 

Keep on practising with confidence

We constantly evaluate and adapt our products, services and member benefits to your evolving needs - so you can keep on practising with confidence and providing outstanding patient care.

Reflecting on challenges faced by physicians in 2020, second opinions – both giving and receiving – appear to be the source of some collegiate angst this year. Patients should not be discouraged from seeking a second opinion, and in fact it may be an important component when it comes to informed consent and managing patient expectations. Professional courtesy and good communication will benefit the patient and the practitioners involved in their care.

Physicians are often asked to sign forms, provide certification, consider fitness to driveassess capacity or comment on testamentary capacity. The revised Code of Conduct provides some guidance on writing reports and certificates, which includes “being honest and not misleading when writing reports and certificates and only signing documents you believe to be accurate” and “taking reasonable steps to verify the content before you sign a report or certificate and not omitting relevant information deliberately.”

Patient privacy and confidentiality, and requests for notes, are perennial issues for doctors in private practice. The OAIC’s Guide to Health Privacy is a must-read for all practitioners and their practice staff. 

Now more than ever, patients will fire off a hasty and often vitriolic review if they are unhappy with the medical care they have received. The sensible course of action would be to raise the concern with the doctor, and discuss the issue rationally, but sometimes you are not afforded a right of reply. If you become aware of a negative review, don’t fire back an equally hasty response – take a deep breath and read our article on responding to negative reviews. Be mindful about anything you post on social media, and ensure your practice is compliant with the revised Ahpra advertising guidelines.

 

By your side when you need us most

We recognise that medico-legal matters can be demanding and stressful, both personally and professionally. That's why our highly qualified and experienced in-house legal team works in close partnership with you to resolve your particular matter as expediently as possible.

Where appropriate, our claims team will partner with external senior lawyers or engage directly with senior counsel so you will have the most appropriate expertise matched to you specific needs, to ensure the best possible outcome. 

Reasons why Members called us for advice

Causes of claims


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Resources 

MDA National provides timely education to help our Members minimise their medico-legal risk and continually improve their communication and non-clinical skills.

We’ve put together a handful of our resources particularly relevant to interns below. You will also find a series of Podcasts on Apple Music and Spotify.  


Articles and case studies 

Videos / webinar recordings

e-Learning activities

Other resources

  • Head over to the MDA National library to see our full suite of articles, blog posts, webinars and podcasts.

Have you downloaded the MDA National mobile app yet?

Downloading the app is easy. Go to the App Store or Google Play and search for MDA National. Log into the app using your email address or Member Number and the password you use to access your MDA National Online Services account.

  


Please also see FAQs for your reference here


MDA National has helped over 42,000 Members with medico-legal advice in the last 5 years. 

 

Remember to subscribe to our medico-legal blog at the bottom of this page so you can stay up to date with short sharp blog posts relevant to the medical profession.