As a longstanding part of the profession, we remain true to our 'doctors for doctors' ethos – owned and governed by doctors, caring for the wellbeing and interests of doctors.

For over 95 years, surgeons have trusted MDA National to support them through issues they face in their career. We remain committed to providing the expert advice and personalised service you need, when you need it, so you can keep on practising with confidence and providing outstanding patient care.


Support in the moments that matter

  • Medico-legal helpline, 24 hours in emergencies – speak to a person not a machine
  • In-house medico-legal experts and claims and advisory team
  • In the event of a claim, one case manager until your matter is resolved
  • Support in practice and tailored risk management services
MDA National’s Professional Indemnity Insurance Policy is designed to provide you with peace of mind and comprehensive cover to protect you from medico-legal risks that may arise from your provision of healthcare services to patients. Find out more about your policy cover
  • Doctors for Doctors program - talk freely with a peer who understands your situation and the impact of a medico-legal matter, to independent psychiatrist referrals in exceptional circumstances
  • Doctor-led and doctor-informed service delivery
  • Focused on the best professional and personal outcome for the doctor
  • Local presence, national support - benefit from having the strength, backing and resources of a national brand behind you, as well as the local knowledge and presence of state offices
  • Supporting 54,000+ Members and insureds – we’re invested in you, not shareholders
  • Owned and governed by doctors, caring for the wellbeing and interests of doctors
  • A longstanding part of the profession, supporting doctors for more than 95 years
  • Nine out of our 10 Mutual Board directors are doctors
  • Specialists in health care, law and medical indemnity, backed by a dedicated team of risk advisers and external lawyers


By your side when you need us most

We recognise that medico-legal matters can be demanding and stressful, both personally and professionally. That's why our highly qualified and experienced in-house legal team works in close partnership with you to resolve your particular matter as expediently as possible.

Where appropriate, our claims team will partner with external senior lawyers or engage directly with senior counsel, so you will have the most appropriate expertise matched to you specific needs, to ensure the best possible outcome. 

Read a case study on how we helped a Member with an unusual request from the police to breach patient confidentiality and privacy. 

To read more medico-legal articles and case studies, download MDA National’s Member publication, Defence Update, here.


Reasons why Members called us for advice



Advice/Ethical Dilemma

 medical records


Medical Records

 doctor patient relationship


Ending Doctor-Patient Relationship

 practice management


Practice Management

 medico-legal report


Medico-legal Report

 Employment issues


Employment Issues

MDA National’s biannual Member publication, Defence Update, contains the latest medico-legal updates, articles and case studies based on our industry insights and experience.

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Keep on practising with confidence

In 2020, surgeons faced a difficult and unexpected side effect of COVID-19 - a restriction on elective surgery. In addition to managing patient expectations and a drop in income, many had to temporarily reduce overheads, which in some cases included standing down longstanding practice staff. It really was a year like no other.

We have seen a rise in disputes between colleagues and an increasingly low threshold for complaints being escalated to hospital management and/or Ahpra. Before you hit send on a notification, familiarise yourself with the updated Code of Conduct and the revised Guidelines: Mandatory notifications about registered health practitioners – particularly the section on vexatious complaints.

Despite the pause in elective surgery, we continued to see patient complaints relating to the perennial issues around informed consent and documentation. Standard of care decisions saw a focus on:

  • scope of practice
  • poor surgical technique vs recognised complications
  • a lack of documentation of the steps taken to identify and avoid key structures
  • a reluctance to support a patient’s request for a second opinion.

Post-operative management can be difficult to coordinate in a private hospital framework, but premature discharge, poor communication and lack of visibility can leave vulnerable patients feeling abandoned. Conflicting or vague discharge instructions can lead to an adverse outcome and unexpected readmission, which is bad for the patient and bad for the hospital.

Even though we can't travel very far, remember the importance of planning a break. This will reduce stress on your patients, your colleagues, and yourself.

More resources icon


MDA National provides timely education to help our Members minimise their medico-legal risk and continually improve their communication and non-clinical skills.

We’ve put together a handful of our resources particularly relevant to interns below. You will also find a series of Podcasts on Apple Music and Spotify.  

Articles and case studies 

Videos / webinar recordings

e-Learning activities

Other resources

  • Head over to the MDA National library to see our full suite of articles, blog posts, webinars and podcasts.

Have you downloaded MDA National mobile app?

Downloading the app is easy. Go to the App Store or Google Play and search for MDA National. Log into the app using your email address or Member Number and the password you use to access your MDA National Online Services account. FAQs for your reference



Have a question or prefer a quote by phone?

Contact your State Business Development Specialist directly, phone our Member Services team on 1800 011 255 (8:30am to 8:00pm AEST Monday to Friday) or e-mail


Stay connected with medico-legal updates sent to your inbox

Subscribe to our medico-legal blog at the bottom of this page so you can stay up to date with the latest medico-legal updates and best practice advice, relevant to the medical profession.