Peace of mind

MDA National is a member owned medical indemnity insurer that exists only to protect and support doctors.

Supporting medical practitioners since 1952, we understand the challenges you face. 

We are owned and governed by doctors, caring for well being and interests of doctors. Doctors are embedded at every level of our organization from our Board, management committees and working groups through to our claims and advisory services.

We are not a big business, we're about being the best for our Members - providing the industry's best advice, resources, expertise so you can keep on practicing with confidence. 

We are proud to support 54,000+ Members and insured across Australia. We are financially strong and we will continue to deliver great financial management through careful claims management, continued focus on reduced operational expenses, and overall growth in premium subscription revenue.

 

What our Members say


At MDA National, we understand that a claim or complaint is more than a medico-legal matter; it’s about your livelihood.

We care about your career reputation, your continuing education, your wellbeing and your professional community.

Join us if you are looking for support over and above medical indemnity. Our Member Survey shows 90% of Member participants feel supported by our team of medico-legal experts, and 87% feel we provide exceptional service.

Read what our Members say about us!

 

Responsive, confidential, always by your side. 


With MDA National you have the support of industry-leading doctors, lawyers and medical defence experts who are just a click or phone call away. Our highest priority is to support your best interests so you can keep on focusing on patient care.

Our highly experienced team of medico-legal advisers are always ready and available to provide you with personalised and practical medico-legal advice when you most need it — 24 hours a day in emergencies.

We recognise the value of your time. We are committed to providing an immediate response and if we can't provide an answer straight away we will resolve your query and come back to you.

 

Dedicated and experienced medico-legal advisers and case managers


We give you the support you need so you can continue practicing confidently to the best of your ability during stressful medico-legal matters. We have your best interest at heart, empowering you with the information and support you need.

When claims against doctors take place each MDA Case Manager is individually invested in supporting you through the experience, ensuring ongoing support after the process is resolved. Our Case Managers have a genuine understanding and care around the impact on your health and well-being.

Each incident is unique and requires a lawyer whose expertise is suited to your specific case. We are not limited to one organization and search for the best in the market, to guarantee you are provided with the advice and knowledge you need. The legal guidance you receive is specific to your case. 

 

Complementary Medical Indemnity Cover


Rest assured we're by your side, giving you the protection you need to keep on practising with peace of mind.

Our ongoing success is attributed to our personal understanding of the medical profession and professional indemnity insurance. We focus on ensuring that we deliver exceptional service to Members with every interaction they have with us. 

Our professional indemnity is designed to cover every stage of your medical career from medical studies to training, through the active years of medical practice to the end of your career and beyond. You can expect the highest level of medico-legal expertise and extensive cover – because that is our core focus.  

To find out more about your career stage policy cover Click Here

 

Keep on learning with best practice education


We continue to invest time and resources into developing a range of education activities relevant to your needs, focused on safe medical practice.

Members' requests, queries and  medico-legal experiences inform the choice of education topics we deliver. Members help to create and deliver the education activities, and member feedback leads to the ongoing improvement of the content.

How you can benefit from our education activities:

  • Complimentary education resources including podcasts, webinars, videos, articles and case studies.
  • Easily accessible e-learning activities that you can complete at your convenience.
  • Upskill in non-clinical areas related to medico-legal claims, complaints and queries.
  • Formal education activities that help many Members satisfy Medical Board education requirements, with free and easy access.
  • activities that help you meet your professional development requirements.
  • Relevant content for your practice managers and support staff.

Click here to find out more.

 

We’ve made it easier for you


To facilitate member's interactions and access to resources we have enhanced our Member Online Services platform and introduced MDA App.

Login/register to your Member Online Services portal or the download the MDA National mobile app to easily manage your membership, access your insurance documents, connect directly with our medico-legal experts via LiveChat, update your details and explore Member-only resources and online education at your convenience.

Please also see FAQ for your reference here

MDAN app preview

App StoreGoogle Play  

 

Support in the moments that matter


By joining MDA National, you choose to become part of a collegiate organisation that has a time-honoured commitment to providing the best possible professional indemnity and medico-legal support to medical practitioners.

MDA National Members' benefits:

Dedicated, expert breadth in risk management and education services with broad medico-legal experience, and healthcare and legal qualifications.

MDA National strives to always provide personalised and expert risk management and education support services for Members.

Gain CPD (continuing professional development) points from our extensive suite of education, which we believe is unrivalled in Australian medical indemnity today.
Access our calendar of webinars and round tables, tailored to your needs.
Complimentary subscription to the Defence Update publication, providing valuable industry articles and case studies.
An easier way to keep your membership and policy up-to-date, download your certificate of currency, access our latest articles, case studies, podcasts, webinars and connect directly with our medico-legal experts via LiveChat.

Access your insurance documents at your convenience, update your details, access Member-only resources and online education. 

In addition to hosting our own events such as medico-legal round tables and CPD accredited education, we participate in supporting the profession across the country via sponsorship, and by providing education to the broader medical profession.
Access case studies and medico-legal blog posts to keep you informed with relevant, pertinent and practical medico-legal advice in our MDA National Library or subscribe to receive them directly in your inbox.

Our Member Services team are available from 8:30am to 8pm AEST Monday to Friday, or contact one of your local Business Development Specialists.

Members tell us that MDA National’s engagement and personal interaction provides a higher level of peace of mind and support. Our local presence and personal interaction are what Members say they value and expect.

 

We ensure strong, collaborative alliances to provide a focus on delivering additional value for Members, and in the areas that are important and beneficial to them.

 

Giving back to our community, including a Charity of Choice association with Beyondblue to help support doctors’ mental health. 

We adopt a grassroots approach to recruit and retain medical professionals. With more than 60% of the country’s doctors in training as MDA National Members, we understand doctors’ unique needs from the beginning and throughout their medical career.