When duty calls: responding in an emergency
10 Jul 2023

A duty as a medical practitioner to respond in an emergency was established (in certain circumstances) in the 1996 NSW civil case of Woods v Lowns.1 Based on now repealed legislation, an obligation was established to render urgent medical attention, even though the person was not a patient, absent reasonable cause. Under s139C of the National Law in NSW,2 a finding of unsatisfactory professional conduct could be made in similar circumstances.
The professional obligation is now codified in Good medical practice: a code of conduct for doctors in Australia:
Treating patients in emergencies requires doctors to consider a range of issues, in addition to the patient’s best care. Good medical practice involves offering assistance in an emergency that takes account of your own safety, your skills, the availability of other options, and the impact on any other patients under your care; and continuing to provide that assistance until your services are no longer required.
Legislation, such as the Good Samaritan laws in Australia, provides legal protection to individuals who provide assistance in good faith, without expectation of reward or remuneration. Practically, this may include providing first aid, calling for emergency services, or providing medical treatment if you’re qualified and equipped to do so.
Responding in an emergency can be particularly onerous if your practice is located within a shopping complex, or near a sporting ground. It’s important to have a good triage process in place, which may include the ability for practice nurses to respond in the first instance.
Your duty to respond in an emergency is not absolute. There may be circumstances where it’s not reasonable for you to provide assistance, such as if doing so would place you or others in danger (as in the case of Medical Board of Australia and Dekker [2013]).3 In addition, you’re not expected to provide assistance beyond your level of training or expertise, and you should always act within the limits of your qualifications and experience.
Obtaining consent from the patient may not be possible or practical in an emergency. You should act in the patient’s best interests, based on your professional judgement and available information, and make efforts to obtain informed consent as soon as possible.
References
- Woods v Lowns (1995) 36 NSWLR 344 ; Lowns v Woods [1996] Aust Torts Reports 81-376
- Health Practitioner Regulation National Law (NSW) – Sect 139C: corrigan.austlii.edu.au/au/legis/nsw/consol_act/hprnl460/s139c.html
- Medical Board of Australia and Dekker [2013] WASAT 182
Stay updated with the latest medico-legal content |
Subscribe to MDA National’s biannual Member publication, Defence Update, for the latest medico-legal updates, articles and case studies.
Reportable Deaths and Coronial Matters
MDA National's Daniel Spencer (Case Manager - Solicitor) and Karen Lam (Medico-Legal Adviser) discuss when a person's death should be reported to the Coroner and what to do if the Coroner requests a statement or report.
15 May 2025
Death Certificates
When a doctor can write a death certificate (where the death does not need to be reported to the Coroner), considerations when writing the death certificate and how to complete it accurately.
15 May 2025
Communication in healthcare teams
Why good and effective communication is a vital part of delivering quality and safe patient care
15 May 2025

Doctors, Let's Talk: Setting Boundaries At Work
A conversation with Nicola Campbell, Psychiatry Registrar, that explores the necessity of setting professional boundaries as a Junior Doctor.
07 Dec 2022