Have you experienced angry or aggressive behaviour from patients in a medical setting? Experiencing aggression in the workplace is a challenge faced by many doctors and other healthcare workers. Consequences of experiencing challenging behaviour from patients or carers can have significant effects on individuals physical and mental wellbeing. This workshop is designed to equip Members to recognise signs of increasing agitation and defuse escalation of aggressive behaviour in the workplace.

About the interactive online workshop:

• 1.5 hour small group online workshop + post workshop activity.
• Designed for doctors at all career stages, Practice Managers are welcome to participate.
• Complimentary for MDA National Members.

This workshop includes completion of a post workshop activity and action plan to receive a participation certificate and any continuing professional development (CPD) points. We anticipate that this activity will take approximately 30 minutes to complete, and we encourage you to complete the activity within a week of the workshop while it is still fresh in your mind.