When a complaint or claim is made against a gastroenterologist, they often feel isolated and alone. But with MDA National, you won’t be. We’ll be by your side with our compassion, expertise and personalised care.

It’s been estimated that 1 in 20 doctors will have a complaint made against them at some point in their career – and that’s why you need to be able to trust and rely on your medical defence organisation.

MDA National’s Manager of Professional Services, Julie Brooke-Cowden, says that for most Members, having a compliant or claim against them is one of the most stressful times in their lives.

“So, being able to speak to someone who can reassure them about what the process involves, and explain the different possible outcomes, is incredibly important”.

“My priority is always the Member. I'm not interested in anyone else other than looking after our Member and making sure their interests are being protected.”

Julie says that her role at MDA National gives her a great sense of satisfaction. 

“I couldn't do what our doctors do. They're healing the sick, they're doing things that are far beyond me. And if I can lift some of the burden from them in relation to areas that I can assist with, then that's just the most incredible feeling.”

“When a Member tells me ‘you have no idea what a weight has lifted’ that is so rewarding”.

MDA National has a long and proud history of supporting gastroenterologists navigate through challenging medico-legal issues – you can read more about one of these cases here

If you want to be sure that your career and reputation is always in safe hands, then MDA National is the best choice for you. Request a quote today.