De-escalation of Aggressive Behaviour in healthcare

Have you experienced angry or aggressive behaviour from patients in a medical setting?

Experiencing aggression in the workplace is a challenge faced by many doctors and other healthcare workers. Consequences of experiencing challenging behaviour from patients or carers can have significant effects on individuals physical and mental wellbeing. This online workshop is designed to equip Members to recognise signs of increasing agitation and defuse escalation of aggressive behaviour in the workplace.

This workshop explores:

• factors which contribute to and trigger verbal and physical aggressive behaviour in patients
• practical and preventive workplace strategies to reduce the risk of angry behaviour
• strategies to de-escalate angry or aggressive behaviour

The workshop is complimentary for MDA National Members. Non-Members may participate, if space allows, for a fee (contact education@mdanational.com.au).

Learn about the session's learning outcomes and CPD recognition.