Doctor looking at information while on the phone

Click the topic you would like to explore to download the medico-legal booklet.

Medical documentation booklet

Find answers to your questions about how to create good quality medical records and deal with issues surrounding medical documentation including:

  • releasing of medical records to third parties
  • secure storage of personal information
  • the retention and destruction of of medical records.

Download the medico-legal booklet here.


Complaints play a part in most professionals’ lives, albeit not a welcome part. It has been estimated that about one in twenty doctors receive a formal written complaint each year, and countless others will know of a grievance or other expression of dissatisfaction within their practices.

Download the medico-legal booklet here.



Doctors Let's Talk: Get Yourself A Fricking GP

Get yourself a fricking GP stat! is a conversation with Dr Lam, 2019 RACGP National General Practitioner of the Year, rural GP and GP Anesthetics trainee, that explores the importance of finding your own GP as a Junior Doctor.


25 Oct 2022

Systematic efforts to reduce harms due to prescribed opioids – webinar recording

Efforts are underway across the healthcare system to reduce harms caused by pharmaceutical opioids. This 43-min recording of a live webinar, delivered 11 March 2021, is an opportunity for prescribers to check, and potentially improve, their contribution to these endeavours. Hear from an expert panel about recent opioid reforms by the Therapeutic Goods Administration and changes to the Pharmaceutical Benefits Scheme. 

Diplomacy in a hierarchy: tips for approaching a difficult conversation

Have you found yourself wondering how to broach a tough topic of conversation? It can be challenging to effectively navigate a disagreement with a co-worker, especially if they're 'above' you; however, it's vital for positive team dynamics and safe patient care. In this recording of a live webinar you'll have the opportunity to learn from colleagues' experiences around difficult discussions and hear from a diverse panel moderated by Dr Kiely Kim (medico-legal adviser and general practitioner). Recorded live on 2 September 2020.