Doctor looking at information while on the phone

 
Click the topic you would like to explore to download the medico-legal booklet.

Medical documentation booklet

Find answers to your questions about how to create good quality medical records and deal with issues surrounding medical documentation including:

  • releasing of medical records to third parties
  • secure storage of personal information
  • the retention and destruction of of medical records.

Download the medico-legal booklet here.

 

Complaints play a part in most professionals’ lives, albeit not a welcome part. It has been estimated that about one in twenty doctors receive a formal written complaint each year, and countless others will know of a grievance or other expression of dissatisfaction within their practices.

Download the medico-legal booklet here.

 

Library

How to Respond to a Complaint

Even a complaint that may seem trivial is important to the patient. MDA national Medico-legal Adviser and practicing GP, Dr Jane Deacon, discusses how to respond to a complaint.

Podcasts

11 Apr 2019

Top Tips and Medico-legal Mistakes Part 1

MDA National Executive Professional Services Manager and GP, Dr Sara Bird, explains how to be better prepared and avoid common medico-legal mistakes.

Podcasts

11 Apr 2019