Articles and Case Studies

Cyber Risk – Are You Protected?

29 May 2018

cyber risk

Cyber risk is a growing threat to Australian medical practices. The risk is further increased by the adoption of electronic health records and billing systems, cloud storage of medical records and the Federal Government’s mandatory data breach1 obligations.

While you can't avoid cyber risk, it's important to ensure your practice is prepared for and protected against cyber-attacks.

Case study

The following is a loss scenario provided by Chubb Cyber Enterprise Risk Management, using information based on an actual claim.

cyber case study chubb


Although the above case study involves data theft in a law firm, it’s easy to see how such an incident could potentially happen in a medical practice, with serious consequences.

Loss of security of patients’ medical records could breach privacy law, cause harm to patients, damage your practice’s reputation, and significantly disrupt the practice’s ability to function. Under Australian privacy law, a practice must take reasonable steps to protect personal information it holds from misuse, interference or loss; and from unauthorised access, modification or disclosure.2

For more information on cyber security, see MDA National’s Cyber Resources page.


  1. Office of the Australian Information Commissioner. Notifiable Data Breaches Scheme. Available at:
  2. Office of the Australian Information Commissioner. Chapter 11: APP 11 – Security of Personal Information. Available at:

Practice Management, Technology, Anaesthesia, Dermatology, Emergency Medicine, General Practice, Intensive Care Medicine, Obstetrics and Gynaecology, Ophthalmology, Pathology, Practice Manager Or Owner, Psychiatry, Radiology, Sports Medicine, Surgery, Physician, Geriatric Medicine, Cardiology, Plastic And Reconstructive Surgery, Radiation Oncology, Paediatrics, Independent Medical Assessor - IME


Doctors Let's Talk: Get Yourself A Fricking GP

Get yourself a fricking GP stat! is a conversation with Dr Lam, 2019 RACGP National General Practitioner of the Year, rural GP and GP Anesthetics trainee, that explores the importance of finding your own GP as a Junior Doctor.


25 Oct 2022

Systematic efforts to reduce harms due to prescribed opioids – webinar recording

Efforts are underway across the healthcare system to reduce harms caused by pharmaceutical opioids. This 43-min recording of a live webinar, delivered 11 March 2021, is an opportunity for prescribers to check, and potentially improve, their contribution to these endeavours. Hear from an expert panel about recent opioid reforms by the Therapeutic Goods Administration and changes to the Pharmaceutical Benefits Scheme. 

Diplomacy in a hierarchy: tips for approaching a difficult conversation

Have you found yourself wondering how to broach a tough topic of conversation? It can be challenging to effectively navigate a disagreement with a co-worker, especially if they're 'above' you; however, it's vital for positive team dynamics and safe patient care. In this recording of a live webinar you'll have the opportunity to learn from colleagues' experiences around difficult discussions and hear from a diverse panel moderated by Dr Kiely Kim (medico-legal adviser and general practitioner). Recorded live on 2 September 2020.