All medical practitioners can expect to receive at least one claim or complaint at some time in their professional career. Research has shown that the threat of a medical negligence claim is one of the most severe sources of stress in medical practitioners' working lives.

As the litigation process can be very stressful, you may wish to consider the following:

  • Find out how the legal process works. This may help ease the frustration that is associated with lengthy periods of inaction, whilst the legal process takes its course.
  • Recognise that a complaint or claim is not limited to 'bad' doctors; doctors can expect at least one complaint or claim at some point in their professional careers.
  • Consider talking openly to your colleagues and family about how you are feeling. However, care must be taken not to breach patient confidentiality.
  • Consider medical help if necessary.
  • Remember - we are here for more than just indemnity. If you need to talk to someone, call us on 1800 011 255 and speak to one of our medico-legal advisers (who are available 24 hours a day, 7 days a week).