De-escalation of aggressive behaviour in healthcare

Have you experienced angry or aggressive behaviour from patients in a medical setting?

 

Experiencing aggression in the workplace is a challenge faced by many doctors and other healthcare workers.  Consequences of experiencing challenging behaviour from patients or carers can have significant effects on individuals physical and mental wellbeing.  This online workshop is designed to equip Members to recognise signs of increasing agitation and defuse escalation of aggressive behaviour in the workplace.

This highly interactive workshop explores: 

  • factors which contribute to and trigger verbal and physical aggressive behaviour in patients
  • practical and preventive workplace strategies to reduce the risk of angry behaviour 
  • strategies to de-escalate angry or aggressive behaviour 

 

This workshop is complimentary for MDA National Members. Space permitting, others may register and attend for a fee. 

LMS Login

More information about the session's learning outcomes, facilitators and CPD recognition

Event Information

Event Type: Workshop

Career Stages:

  • Medical Students
  • Doctors in Training
  • Doctors in Practice
  • International Medical Graduate
  • Non-practising Practitioners
  • Practice Managers and Owners
  • Others
  • Doctors in Specialist Training

When

Wednesday, 11 September 2024 7:30 PM - 9:00 PM

Where

Online

Booking Information

Bookings Essential

Register now!

 

Library

Doctors Let's Talk: Get Yourself A Fricking GP

Get yourself a fricking GP stat! is a conversation with Dr Lam, 2019 RACGP National General Practitioner of the Year, rural GP and GP Anesthetics trainee, that explores the importance of finding your own GP as a Junior Doctor.

Podcasts

25 Oct 2022

Systematic efforts to reduce harms due to prescribed opioids – webinar recording

Efforts are underway across the healthcare system to reduce harms caused by pharmaceutical opioids. This 43-min recording of a live webinar, delivered 11 March 2021, is an opportunity for prescribers to check, and potentially improve, their contribution to these endeavours. Hear from an expert panel about recent opioid reforms by the Therapeutic Goods Administration and changes to the Pharmaceutical Benefits Scheme. 

Diplomacy in a hierarchy: tips for approaching a difficult conversation

Have you found yourself wondering how to broach a tough topic of conversation? It can be challenging to effectively navigate a disagreement with a co-worker, especially if they're 'above' you; however, it's vital for positive team dynamics and safe patient care. In this recording of a live webinar you'll have the opportunity to learn from colleagues' experiences around difficult discussions and hear from a diverse panel moderated by Dr Kiely Kim (medico-legal adviser and general practitioner). Recorded live on 2 September 2020.