Information
Medical Practitioners are required to complete risk management activities in order to be eligible for a PSS payment. This includes those Members who are eligible under the previous MISS criteria and the Rural Procedural General Practitioners criteria. These activities must be completed within the same policy year as that to which the premium support applies.
It is important that all Members who wish to apply for the PSS, whether they apply during the 2009/10 policy year or after the end of that policy year, ensure that the appropriate risk management activities are completed prior to 1 July 2010.
These activities are aimed at assisting Members to identify risks in their practice and to implement appropriate risk management strategies.
Members accessing the PSS for the 2009/10 policy year are asked to complete at least one of the MDA National risk management activities detailed in the table below between 1 July 2009 and 30 June 2010. All listed activities are free to MDA National Members.
Risk Management (RM) Activities
Practice Self-Assessment Tool | |
Target Members | All Members who conduct patient consultations in private practice rooms. |
Description | The Practice Self-Assessment Tool is designed to assist Members to identify risks via a series of questions relating to their practice. Recommendations for reducing medico-legal risk are provided at the end of each section. Members are then required to identify any opportunities for improvement (based on their responses) and complete an Action Implementation Plan. |
Evidence of Completion | Once completed, no further action is required as this will automatically be recorded by MDA National. |
Important Notes | New specialty specific versions will be added throughout 2009/10. |
Complaints Management - Online Learning (Available Soon) | |
Target Members | All Members |
Description | The Complaints Management activity is designed to provide Members with an understanding of how to prevent and better manage patient complaints. The activity presents a range of information, case studies and links. Members are then asked to respond to questions aimed at reflection on how the material is relevant to their particular practice. |
Evidence of Completion | Once completed, no further action is required as this will automatically be recorded by MDA National. |
Important Notes | Available soon |
Cognitive Institute Workshop | |
Target Members | All Members |
Description | MDA National provides a range of Cognitive Institute Workshops to Members. The workshops highlight the relevance and importance of communication skills in both the prevention and management of adverse events and patient complaints. |
Evidence of Completion | Members should ensure their name is marked off by the MDA National representative at the workshop so that we have a record of your attendance. |
Important Notes | Please note that due to high demand there are a limited number of places available. |
'gplearning' - Risk Management Module | |
Target Members | General Practitioners Other non-GPs (e.g. physicians) may also benefit. |
Description | This web-based interactive learning tool was developed jointly by the RACGP and MDA National. This Category 1 activity addresses the importance of error analysis, risk identification and the implementation of practical risk controls to minimise the likelihood of incidents. The modules include audio and visual material, case studies, self-reflective Q & As and reference materials. |
Evidence of Completion | Forward a copy of the Certificate of Completion (Category 1) from gplearning. |
Important Notes | Please note that the entire module must be completed in order to qualify for a Category 1 activity. Free access to all MDA National Members. You do not need to be a member of RACGP to participate in this activity. |
If these activities are not suited to your individual practice, or you are unable to participate, an ‘external’ risk management activity may meet your PSS requirements. Refer to the External Risk Management Activity Pack and Report page for further details.
Important Notice
On completion of a MDA National risk management activity you will be sent confirmation that your risk management requirements have been met for the purposes of the PSS.
If you receive an advance PSS payment but do not complete the required risk management activity prior to 1 July 2010, or you do not supply sufficient evidence of completion, you will be ineligible for the PSS and must repay any premium support you received in respect of the Premium Period.
For more information, please contact the Risk Management Team by email riskmanagement@mdanational.com.au or on 1800 011 255
- Member Online Services - Login
- Register for Member Online Services
- More information about Member Online Services
- Member Services Helpline - 1800 011 255